Cancellation and Refund Policy
Effective Date: May 15, 2023
Thank you for choosing Kdpcover.com for your ebook cover design, print book cover design, ebook formatting, print book formatting, and extra complementary designs ("Services"). We understand that circumstances may arise that may require you to cancel or request a refund for our Services. Please read this policy carefully before using our Services.
If you wish to cancel your order, please contact us as soon as possible. If we have not yet started work on your order, we will cancel your order and issue a full refund. If we have already started work on your order, we will do our best to accommodate your cancellation request, but we may need to charge you for the work we have already completed.
We want you to be completely satisfied with our Services. If for any reason you are not satisfied, please contact us and we will do our best to resolve the issue. If we are unable to resolve the issue to your satisfaction, we will issue a refund at our discretion.
We offer refunds for the following reasons:
We are unable to deliver the Service to you.
You are not satisfied with our work.
Refunds will be issued to the original payment method used for the purchase. We will process the refund within 7-10 business days.
Changes to Cancellation and Refund Policy
We reserve the right to modify this cancellation and refund policy at any time. You should check this policy periodically for changes. Your continued use of the Services after any modifications to this policy constitutes your acceptance of the modified policy.
If you have any questions about our cancellation and refund policy, please contact us via email at firstname.lastname@example.org or email@example.com or via a contact form on https://kdpcover.com/contact-form.